Shipping Policy – Miraal Al Souq Store (KSA)

Welcome to Miraal Al Souq Store. We are committed to delivering your orders safely and on time across the Kingdom of Saudi Arabia.

Order Processing

• All orders are processed within 1–3 business days after payment confirmation.
• Orders are not processed or shipped on Fridays, public holidays, or during peak sale periods.
• Once your order is shipped, you will receive a confirmation message with tracking details (if available).

Shipping Coverage

We currently ship to all major cities and regions within the Kingdom of Saudi Arabia (KSA).

Estimated Delivery Time

Delivery times may vary depending on your location and product availability.

• Riyadh, Jeddah, Dammam: 3–7 business days
• Other regions in KSA: 5–10 business days

Please note that delays may occur due to courier services, weather conditions, customs clearance, or high order volumes.

Shipping Charges

• Shipping fees are calculated at checkout based on your location and order size.
• Free shipping promotions may be offered from time to time on selected products or minimum purchase amounts.

Dropshipping Information

As a dropshipping store, some products may be shipped directly from our suppliers or fulfillment partners. Therefore:

• Items in the same order may arrive separately.
• Delivery times may vary between products.
• Packaging may differ depending on the supplier.

Order Tracking

Tracking information will be shared once your order has been dispatched. If you do not receive tracking details within the estimated processing period, please contact our support team.

Incorrect Address

Customers are responsible for providing accurate shipping information. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Lost or Delayed Shipments

If your shipment is significantly delayed or lost in transit, please contact us and we will coordinate with the shipping carrier to resolve the issue as quickly as possible.